market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

medium: 18 (1%)technical: 5 (<1%)low: 1360 (98%)1360 low

regulatory issues 28 days

no price on banner/prelander9no price on banner/prelander: 50%price not prominent8price not prominent: 44%misleading flow1misleading flow: 6%0%13%25%38%50%

service type compliance 28 days

game marketplacegame marketplace429 - 99%4295 - 1%434not classifiednot classified307 - 100%307gamesgames215 - 96%2158 - 4%223glamour/adultglamour/adult98 - 99%981 - 1%99dating/chat, non-adultdating/chat, non-adult97 - 98%972 - 2%99educationeducation92 - 100%92sportsport87 - 100%87competitioncompetition22 - 100%22videos/streamingvideos/streaming8 - 89%1 - 11%9tools/appstools/apps5 - 83%1 - 17%60%8%16%24%31%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN98%2%MSISDN / PINMSISDN / PIN97%3%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%0%20%40%60%80%

traffic source compliance 28 days

webweb912 - 99%91213 - 1%925in-appin-app321 - 100%3211 - 0%322FacebookFacebook97 - 96%974 - 4%101TwitterTwitter15 - 100%15InstagramInstagram10 - 100%10emailemail4 - 100%4YouTubeYouTube2 - 100%2smssms2 - 100%2instant messengerinstant messenger1 - 100%1TikTokTikTok1 - 100%10%17%33%50%67%