market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

medium: 8 (1%)technical: 15 (2%)low: 939 (98%)15 technical939 low

regulatory issues 28 days

no price on banner/prelander3no price on banner/prelander: 33%price not prominent2price not prominent: 22%content locking2content locking: 22%button labelling1button labelling: 11%support line failure1support line failure: 11%0%8%17%25%33%

service type compliance 28 days

not classifiednot classified414 - 100%414gamesgames195 - 100%195dating/chat, non-adultdating/chat, non-adult161 - 98%1614 - 2%165glamour/adultglamour/adult84 - 100%84educationeducation28 - 93%282 - 7%30videos/streamingvideos/streaming23 - 100%23tools/appstools/apps16 - 94%161 - 6%17competitioncompetition16 - 100%16sportsport9 - 90%1 - 10%10mixed contentmixed content4 - 100%40%11%22%32%43%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN99%1%MSISDN / PINMSISDN / PIN99%1%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%header enrichment / 1 clickheader enrichment / 1 click100%MSISDN / USSDMSISDN / USSD100%0%13%27%40%53%

traffic source compliance 28 days

in-appin-app453 - 100%453webweb386 - 99%3865 - 1%391FacebookFacebook73 - 97%732 - 3%75InstagramInstagram21 - 100%21TwitterTwitter11 - 100%11YouTubeYouTube5 - 83%1 - 17%6TikTokTikTok2 - 100%2smssms2 - 100%2PinterestPinterest1 - 100%10%12%24%35%47%