market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

medium: 11 (1%)technical: 2 (<1%)low: 1086 (99%)1086 low

regulatory issues 28 days

price not prominent4price not prominent: 31%no price on banner/prelander4no price on banner/prelander: 31%non-compliant banner1non-compliant banner: 8%unsubscribe failure1unsubscribe failure: 8%button labelling1button labelling: 8%technical issue1technical issue: 8%support line failure1support line failure: 8%0%8%15%23%31%

service type compliance 28 days

not classifiednot classified322 - 100%322game marketplacegame marketplace280 - 99%2802 - 1%282gamesgames162 - 98%1623 - 2%165glamour/adultglamour/adult107 - 99%1071 - 1%108dating/chat, non-adultdating/chat, non-adult88 - 100%88sportsport50 - 96%502 - 4%52educationeducation41 - 100%41mixed contentmixed content15 - 83%153 - 17%18competitioncompetition13 - 100%13entertainmententertainment4 - 100%40%7%15%22%29%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN99%1%MSISDN / PINMSISDN / PIN98%2%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%SMS / click toSMS / click to100%0%21%41%62%82%

traffic source compliance 28 days

webweb578 - 98%57810 - 2%588in-appin-app351 - 100%351FacebookFacebook134 - 100%134TwitterTwitter16 - 100%16emailemail2 - 67%1 - 33%3YouTubeYouTube3 - 100%3InstagramInstagram2 - 100%2instant messengerinstant messenger2 - 100%20%13%27%40%54%