market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

high: 1 (<1%)medium: 10 (1%)technical: 3 (<1%)low: 1532 (99%)1532 low

regulatory issues 28 days

price not prominent5price not prominent: 42%no price on banner/prelander3no price on banner/prelander: 25%non-compliant banner2non-compliant banner: 17%misleading flow1misleading flow: 8%payment page requirements1payment page requirements: 8%0%10%21%31%42%

service type compliance 28 days

gamesgames451 - 99%4514 - 1%455game marketplacegame marketplace333 - 99%3332 - 1%335sportsport238 - 100%2381 - 0%239not classifiednot classified221 - 100%2211 - 0%222dating/chat, non-adultdating/chat, non-adult144 - 99%1442 - 1%146educationeducation59 - 100%59glamour/adultglamour/adult52 - 100%52competitioncompetition11 - 100%11mixed contentmixed content11 - 100%11tools/appstools/apps7 - 100%70%7%15%22%29%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN99%1%MSISDN / PINMSISDN / PIN100%0%PSMS / user initiatedPSMS / user initiated100%0%20%39%59%79%

traffic source compliance 28 days

webweb1176 - 99%11768 - 1%1184in-appin-app240 - 100%2401 - 0%241FacebookFacebook98 - 98%982 - 2%100TwitterTwitter12 - 100%12emailemail4 - 100%4InstagramInstagram2 - 100%2smssms2 - 100%2YouTubeYouTube1 - 100%10%19%38%57%77%