market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

medium: 12 (1%)technical: 2 (<1%)low: 1061 (99%)1061 low

regulatory issues 28 days

price not prominent5price not prominent: 36%no price on banner/prelander4no price on banner/prelander: 29%non-compliant banner1non-compliant banner: 7%unsubscribe failure1unsubscribe failure: 7%button labelling1button labelling: 7%technical issue1technical issue: 7%support line failure1support line failure: 7%0%9%18%27%36%

service type compliance 28 days

not classifiednot classified323 - 100%323game marketplacegame marketplace251 - 99%2512 - 1%253gamesgames185 - 98%1854 - 2%189glamour/adultglamour/adult97 - 99%971 - 1%98dating/chat, non-adultdating/chat, non-adult80 - 100%80sportsport50 - 96%502 - 4%52educationeducation39 - 100%39mixed contentmixed content15 - 83%153 - 17%18competitioncompetition13 - 100%13entertainmententertainment4 - 100%40%8%15%23%30%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN98%2%MSISDN / PINMSISDN / PIN98%2%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%SMS / click toSMS / click to100%0%20%40%60%81%

traffic source compliance 28 days

webweb572 - 98%57211 - 2%583in-appin-app353 - 100%353FacebookFacebook121 - 100%121TwitterTwitter8 - 100%8emailemail2 - 67%1 - 33%3YouTubeYouTube3 - 100%3InstagramInstagram2 - 100%2instant messengerinstant messenger2 - 100%20%14%27%41%54%