market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

high: 2 (<1%)medium: 8 (<1%)technical: 1 (<1%)low: 1818 (99%)1818 low

regulatory issues 28 days

no price on banner/prelander6no price on banner/prelander: 60%misleading flow1misleading flow: 10%content locking1content locking: 10%price not prominent1price not prominent: 10%brand passing-off1brand passing-off: 10%0%15%30%45%60%

service type compliance 28 days

gamesgames450 - 99%4504 - 1%454game marketplacegame marketplace443 - 100%4432 - 0%445not classifiednot classified215 - 99%2152 - 1%217sportsport202 - 100%202dating/chat, non-adultdating/chat, non-adult154 - 100%154glamour/adultglamour/adult125 - 100%125educationeducation93 - 100%93videos/streamingvideos/streaming46 - 100%46tools/appstools/apps42 - 95%422 - 5%44competitioncompetition25 - 100%250%6%12%19%25%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN100%0%MSISDN / PINMSISDN / PIN99%1%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%otherother100%0%21%41%62%82%

traffic source compliance 28 days

webweb1402 - 100%14027 - 0%1409in-appin-app220 - 99%2202 - 1%222FacebookFacebook152 - 99%1521 - 1%153TwitterTwitter28 - 100%28InstagramInstagram6 - 100%6instant messengerinstant messenger5 - 100%5YouTubeYouTube4 - 100%4smssms2 - 100%20%19%39%58%77%