market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

medium: 15 (1%)technical: 3 (<1%)low: 1030 (98%)1030 low

regulatory issues 28 days

price not prominent6price not prominent: 35%no price on banner/prelander5no price on banner/prelander: 29%non-compliant banner2non-compliant banner: 12%unsubscribe failure1unsubscribe failure: 6%button labelling1button labelling: 6%technical issue1technical issue: 6%support line failure1support line failure: 6%0%9%18%26%35%

service type compliance 28 days

not classifiednot classified303 - 100%303game marketplacegame marketplace236 - 99%2362 - 1%238gamesgames188 - 97%1885 - 3%193glamour/adultglamour/adult102 - 97%1023 - 3%105dating/chat, non-adultdating/chat, non-adult64 - 100%64sportsport48 - 98%481 - 2%49educationeducation48 - 100%48mixed contentmixed content18 - 86%183 - 14%21competitioncompetition12 - 100%12videos/streamingvideos/streaming7 - 88%1 - 13%80%7%14%22%29%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN98%2%MSISDN / PINMSISDN / PIN98%2%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%SMS / click toSMS / click to100%0%20%40%61%81%

traffic source compliance 28 days

webweb574 - 98%57413 - 2%587in-appin-app332 - 100%332FacebookFacebook109 - 99%1091 - 1%110TwitterTwitter9 - 100%9emailemail2 - 67%1 - 33%3YouTubeYouTube3 - 100%3InstagramInstagram2 - 100%2instant messengerinstant messenger2 - 100%20%14%28%42%56%