market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

medium: 6 (1%)technical: 1 (<1%)low: 657 (99%)657 low

regulatory issues 28 days

price not prominent4price not prominent: 80%non-compliant banner1non-compliant banner: 20%0%20%40%60%80%

service type compliance 28 days

not classifiednot classified330 - 100%330dating/chat, non-adultdating/chat, non-adult80 - 96%803 - 4%83glamour/adultglamour/adult59 - 98%591 - 2%60gamesgames54 - 98%541 - 2%55videos/streamingvideos/streaming46 - 98%461 - 2%47sportsport31 - 100%31educationeducation27 - 100%27competitioncompetition17 - 100%17game marketplacegame marketplace5 - 100%5kidskids3 - 100%30%12%25%37%50%

payment type compliance 28 days

MSISDN / PINMSISDN / PIN100%0%header enrichment / PINheader enrichment / PIN95%5%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%0%17%33%50%66%

traffic source compliance 28 days

in-appin-app354 - 100%3541 - 0%355webweb198 - 99%1982 - 1%200FacebookFacebook67 - 97%672 - 3%69InstagramInstagram14 - 100%14TwitterTwitter10 - 100%10YouTubeYouTube6 - 86%1 - 14%7emailemail3 - 100%3smssms2 - 100%2TikTokTikTok2 - 100%2other social mediaother social media1 - 100%10%13%27%40%53%