market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

contact

Files

Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

medium: 7 (1%)technical: 2 (<1%)low: 1153 (99%)1153 low

regulatory issues 28 days

brand passing-off2brand passing-off: 25%no price on banner/prelander2no price on banner/prelander: 25%non-compliant banner1non-compliant banner: 13%misleading flow1misleading flow: 13%price not prominent1price not prominent: 13%technical issue1technical issue: 13%0%6%13%19%25%

service type compliance 28 days

gamesgames429 - 100%429not classifiednot classified367 - 100%367glamour/adultglamour/adult196 - 98%1965 - 2%201dating/chat, non-adultdating/chat, non-adult58 - 98%581 - 2%59educationeducation40 - 100%40game marketplacegame marketplace20 - 100%20competitioncompetition18 - 100%18sportsport12 - 100%12videos/streamingvideos/streaming6 - 86%1 - 14%7tools/appstools/apps2 - 100%20%9%18%28%37%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN98%2%MSISDN / PINMSISDN / PIN100%0%ICSSICSS100%PSMS / user initiatedPSMS / user initiated100%not set (Marketing Test)not set (Marketing Test)100%0%12%24%36%48%

traffic source compliance 28 days

webweb701 - 99%7015 - 1%706in-appin-app324 - 100%324FacebookFacebook108 - 99%1081 - 1%109TwitterTwitter7 - 88%1 - 13%8YouTubeYouTube6 - 100%6emailemail4 - 100%4smssms2 - 100%2TikTokTikTok1 - 100%1instant messengerinstant messenger1 - 100%1InstagramInstagram1 - 100%10%15%30%46%61%