market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

high: 2 (<1%)medium: 8 (<1%)technical: 1 (<1%)low: 1670 (99%)1670 low

regulatory issues 28 days

no price on banner/prelander6no price on banner/prelander: 60%misleading flow1misleading flow: 10%content locking1content locking: 10%price not prominent1price not prominent: 10%brand passing-off1brand passing-off: 10%0%15%30%45%60%

service type compliance 28 days

gamesgames418 - 99%4184 - 1%422game marketplacegame marketplace401 - 100%4012 - 0%403not classifiednot classified197 - 99%1972 - 1%199sportsport161 - 100%161dating/chat, non-adultdating/chat, non-adult151 - 100%151glamour/adultglamour/adult123 - 100%123educationeducation86 - 100%86videos/streamingvideos/streaming46 - 100%46tools/appstools/apps41 - 95%412 - 5%43competitioncompetition23 - 100%230%6%13%19%25%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN100%0%MSISDN / PINMSISDN / PIN99%1%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%otherother100%0%20%41%61%82%

traffic source compliance 28 days

webweb1287 - 99%12877 - 1%1294in-appin-app199 - 99%1992 - 1%201FacebookFacebook142 - 99%1421 - 1%143TwitterTwitter26 - 100%26InstagramInstagram6 - 100%6instant messengerinstant messenger5 - 100%5YouTubeYouTube4 - 100%4smssms2 - 100%20%19%38%58%77%