market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

high: 1 (<1%)medium: 16 (1%)technical: 5 (<1%)low: 1612 (99%)1612 low

regulatory issues 28 days

price not prominent8price not prominent: 44%no price on banner/prelander6no price on banner/prelander: 33%non-compliant banner2non-compliant banner: 11%misleading flow1misleading flow: 6%payment page requirements1payment page requirements: 6%0%11%22%33%44%

service type compliance 28 days

gamesgames388 - 98%3889 - 2%397game marketplacegame marketplace366 - 99%3662 - 1%368not classifiednot classified290 - 100%2901 - 0%291sportsport211 - 100%2111 - 0%212dating/chat, non-adultdating/chat, non-adult156 - 98%1563 - 2%159educationeducation88 - 100%88glamour/adultglamour/adult83 - 100%83competitioncompetition16 - 100%16mixed contentmixed content7 - 100%7videos/streamingvideos/streaming5 - 83%1 - 17%60%6%12%18%24%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN99%1%MSISDN / PINMSISDN / PIN98%2%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%0%20%39%59%79%

traffic source compliance 28 days

webweb1193 - 99%119312 - 1%1205in-appin-app300 - 100%3001 - 0%301FacebookFacebook90 - 96%904 - 4%94TwitterTwitter18 - 100%18InstagramInstagram6 - 100%6emailemail3 - 100%3smssms3 - 100%3YouTubeYouTube2 - 100%2TikTokTikTok1 - 100%1instant messengerinstant messenger1 - 100%10%18%37%55%74%