market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

medium: 11 (1%)technical: 2 (<1%)low: 1040 (99%)1040 low

regulatory issues 28 days

price not prominent4price not prominent: 31%no price on banner/prelander3no price on banner/prelander: 23%unsubscribe failure2unsubscribe failure: 15%non-compliant banner1non-compliant banner: 8%button labelling1button labelling: 8%technical issue1technical issue: 8%support line failure1support line failure: 8%0%8%15%23%31%

service type compliance 28 days

not classifiednot classified314 - 100%314game marketplacegame marketplace274 - 99%2742 - 1%276gamesgames144 - 99%1442 - 1%146glamour/adultglamour/adult100 - 98%1002 - 2%102dating/chat, non-adultdating/chat, non-adult93 - 100%93sportsport42 - 95%422 - 5%44educationeducation34 - 100%34mixed contentmixed content15 - 83%153 - 17%18competitioncompetition16 - 100%16entertainmententertainment4 - 100%40%7%15%22%30%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN99%1%MSISDN / PINMSISDN / PIN98%2%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%SMS / click toSMS / click to100%0%21%42%63%84%

traffic source compliance 28 days

webweb548 - 98%54810 - 2%558in-appin-app341 - 100%341FacebookFacebook129 - 100%129TwitterTwitter15 - 100%15emailemail2 - 67%1 - 33%3InstagramInstagram2 - 100%2YouTubeYouTube2 - 100%2instant messengerinstant messenger2 - 100%2smssms1 - 100%10%13%26%40%53%