market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

medium: 14 (1%)technical: 2 (<1%)low: 1159 (99%)1159 low

regulatory issues 28 days

price not prominent4price not prominent: 27%no price on banner/prelander4no price on banner/prelander: 27%non-compliant banner3non-compliant banner: 20%brand passing-off2brand passing-off: 13%misleading flow1misleading flow: 7%technical issue1technical issue: 7%0%7%13%20%27%

service type compliance 28 days

gamesgames393 - 99%3932 - 1%395not classifiednot classified367 - 100%367glamour/adultglamour/adult208 - 96%2089 - 4%217game marketplacegame marketplace55 - 100%55dating/chat, non-adultdating/chat, non-adult46 - 98%461 - 2%47educationeducation39 - 100%39sportsport23 - 100%23videos/streamingvideos/streaming10 - 83%2 - 17%12competitioncompetition11 - 100%11mixed contentmixed content3 - 100%30%8%17%25%34%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN97%3%MSISDN / PINMSISDN / PIN99%1%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%not set (Marketing Test)not set (Marketing Test)100%0%14%27%41%55%

traffic source compliance 28 days

webweb685 - 98%68511 - 2%696in-appin-app379 - 100%379FacebookFacebook76 - 97%762 - 3%78TwitterTwitter8 - 89%1 - 11%9YouTubeYouTube6 - 100%6emailemail4 - 100%4InstagramInstagram1 - 100%1smssms1 - 100%1TikTokTikTok1 - 100%10%15%30%44%59%