market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

medium: 6 (<1%)technical: 3 (<1%)low: 1523 (99%)1523 low

regulatory issues 28 days

no price on banner/prelander3no price on banner/prelander: 50%misleading flow1misleading flow: 17%price not prominent1price not prominent: 17%auto-click1auto-click: 17%0%13%25%38%50%

service type compliance 28 days

gamesgames603 - 100%6033 - 0%606game marketplacegame marketplace204 - 100%204not classifiednot classified181 - 100%181dating/chat, non-adultdating/chat, non-adult164 - 100%164glamour/adultglamour/adult115 - 99%1151 - 1%116educationeducation111 - 100%111videos/streamingvideos/streaming75 - 99%751 - 1%76sportsport41 - 100%41competitioncompetition16 - 100%16mixed contentmixed content9 - 90%1 - 10%100%10%20%30%40%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN100%0%MSISDN / PINMSISDN / PIN100%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%otherother100%mobile paymobile pay100%0%23%46%69%92%

traffic source compliance 28 days

webweb1169 - 100%11695 - 0%1174in-appin-app196 - 100%196FacebookFacebook132 - 99%1321 - 1%133TwitterTwitter14 - 100%14YouTubeYouTube5 - 100%5instant messengerinstant messenger4 - 100%4emailemail3 - 100%3InstagramInstagram2 - 100%2smssms1 - 100%10%19%38%57%77%