market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

medium: 7 (<1%)technical: 3 (<1%)low: 1531 (99%)1531 low

regulatory issues 28 days

no price on banner/prelander4no price on banner/prelander: 57%misleading flow1misleading flow: 14%price not prominent1price not prominent: 14%auto-click1auto-click: 14%0%14%29%43%57%

service type compliance 28 days

gamesgames622 - 100%6223 - 0%625not classifiednot classified189 - 100%189game marketplacegame marketplace179 - 100%179dating/chat, non-adultdating/chat, non-adult160 - 100%160educationeducation131 - 100%131glamour/adultglamour/adult105 - 99%1051 - 1%106videos/streamingvideos/streaming71 - 99%711 - 1%72sportsport24 - 100%24mixed contentmixed content22 - 96%1 - 4%23competitioncompetition15 - 100%150%10%20%30%41%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN99%1%MSISDN / PINMSISDN / PIN99%1%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%otherother100%mobile paymobile pay100%0%22%44%67%89%

traffic source compliance 28 days

webweb1182 - 99%11826 - 1%1188in-appin-app206 - 100%206FacebookFacebook113 - 99%1131 - 1%114TwitterTwitter17 - 100%17instant messengerinstant messenger8 - 100%8emailemail3 - 100%3YouTubeYouTube3 - 100%3smssms1 - 100%1InstagramInstagram1 - 100%10%19%39%58%77%