market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

high: 2 (<1%)medium: 10 (1%)technical: 1 (<1%)low: 1972 (99%)1972 low

regulatory issues 28 days

no price on banner/prelander6no price on banner/prelander: 50%non-compliant banner2non-compliant banner: 17%misleading flow1misleading flow: 8%content locking1content locking: 8%price not prominent1price not prominent: 8%brand passing-off1brand passing-off: 8%0%13%25%38%50%

service type compliance 28 days

game marketplacegame marketplace492 - 99%4923 - 1%495gamesgames459 - 99%4594 - 1%463sportsport270 - 100%270not classifiednot classified237 - 99%2372 - 1%239dating/chat, non-adultdating/chat, non-adult183 - 99%1831 - 1%184educationeducation121 - 100%121glamour/adultglamour/adult84 - 100%84videos/streamingvideos/streaming48 - 100%48tools/appstools/apps42 - 95%422 - 5%44competitioncompetition20 - 100%200%6%12%19%25%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN99%1%MSISDN / PINMSISDN / PIN99%1%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%otherother100%0%20%40%60%81%

traffic source compliance 28 days

webweb1559 - 100%15597 - 0%1566in-appin-app250 - 99%2502 - 1%252FacebookFacebook120 - 98%1203 - 2%123TwitterTwitter26 - 100%26InstagramInstagram7 - 100%7instant messengerinstant messenger5 - 100%5smssms3 - 100%3YouTubeYouTube3 - 100%30%20%39%59%79%