market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

medium: 13 (1%)technical: 3 (<1%)low: 1070 (99%)1070 low

regulatory issues 28 days

price not prominent6price not prominent: 40%no price on banner/prelander4no price on banner/prelander: 27%non-compliant banner1non-compliant banner: 7%unsubscribe failure1unsubscribe failure: 7%button labelling1button labelling: 7%technical issue1technical issue: 7%support line failure1support line failure: 7%0%10%20%30%40%

service type compliance 28 days

not classifiednot classified318 - 100%318game marketplacegame marketplace246 - 99%2462 - 1%248gamesgames201 - 98%2015 - 2%206glamour/adultglamour/adult95 - 99%951 - 1%96dating/chat, non-adultdating/chat, non-adult72 - 100%72sportsport52 - 96%522 - 4%54educationeducation46 - 100%46mixed contentmixed content18 - 86%183 - 14%21competitioncompetition13 - 100%13videos/streamingvideos/streaming5 - 100%50%7%15%22%29%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN98%2%MSISDN / PINMSISDN / PIN98%2%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%SMS / click toSMS / click to100%0%20%40%60%80%

traffic source compliance 28 days

webweb589 - 98%58912 - 2%601in-appin-app353 - 100%353FacebookFacebook114 - 100%114TwitterTwitter8 - 100%8emailemail2 - 67%1 - 33%3YouTubeYouTube3 - 100%3InstagramInstagram2 - 100%2instant messengerinstant messenger2 - 100%20%14%28%42%55%