market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

high: 1 (<1%)medium: 15 (1%)technical: 5 (<1%)low: 1542 (99%)1542 low

regulatory issues 28 days

price not prominent8price not prominent: 47%no price on banner/prelander5no price on banner/prelander: 29%non-compliant banner2non-compliant banner: 12%misleading flow1misleading flow: 6%payment page requirements1payment page requirements: 6%0%12%24%35%47%

service type compliance 28 days

game marketplacegame marketplace362 - 100%3621 - 0%363gamesgames335 - 97%3359 - 3%9344not classifiednot classified298 - 100%2981 - 0%299sportsport191 - 99%1911 - 1%192dating/chat, non-adultdating/chat, non-adult158 - 98%1583 - 2%161educationeducation88 - 100%88glamour/adultglamour/adult79 - 100%79competitioncompetition17 - 100%17mixed contentmixed content7 - 100%7videos/streamingvideos/streaming5 - 83%1 - 17%60%6%12%17%23%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN99%1%MSISDN / PINMSISDN / PIN98%2%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%header enrichment / 2 clickheader enrichment / 2 click100%0%19%39%58%77%

traffic source compliance 28 days

webweb1121 - 99%112111 - 1%1132in-appin-app309 - 100%3091 - 0%310FacebookFacebook83 - 95%834 - 5%87TwitterTwitter18 - 100%18InstagramInstagram6 - 100%6emailemail3 - 100%3smssms3 - 100%3YouTubeYouTube2 - 100%2TikTokTikTok1 - 100%1instant messengerinstant messenger1 - 100%10%18%36%54%72%