market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

high: 1 (<1%)medium: 15 (1%)technical: 3 (<1%)low: 1646 (99%)1646 low

regulatory issues 28 days

price not prominent8price not prominent: 47%no price on banner/prelander5no price on banner/prelander: 29%non-compliant banner2non-compliant banner: 12%misleading flow1misleading flow: 6%payment page requirements1payment page requirements: 6%0%12%24%35%47%

service type compliance 28 days

gamesgames484 - 98%4848 - 2%492game marketplacegame marketplace353 - 99%3532 - 1%355not classifiednot classified242 - 100%2421 - 0%243sportsport238 - 100%2381 - 0%239dating/chat, non-adultdating/chat, non-adult145 - 98%1453 - 2%148educationeducation85 - 100%85glamour/adultglamour/adult62 - 100%62competitioncompetition14 - 100%14mixed contentmixed content11 - 100%11tools/appstools/apps7 - 100%70%7%15%22%30%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN99%1%MSISDN / PINMSISDN / PIN99%1%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%0%20%40%59%79%

traffic source compliance 28 days

webweb1271 - 99%127111 - 1%1282in-appin-app259 - 100%2591 - 0%260FacebookFacebook92 - 96%924 - 4%96TwitterTwitter14 - 100%14InstagramInstagram6 - 100%6emailemail4 - 100%4smssms2 - 100%2YouTubeYouTube1 - 100%10%19%38%58%77%