market summary United Kingdom

Country Manager

Oussama Bouras

Oussama Bouras

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Facts & Figures

  • The UK population in 2020 is 67,886,011.
  • Mobile Operators and Market Share (The UK Mobile penetration is 130%):
    • EE 27%
    • O2 22%
    • Vodafone 16%
    • Three 9%
    • Virgin 5%
    • Other MNOs 10% (Tesco, ASDA, Sky, GiffGaff, Lebara etc.)

Flows & Rules

  • The UK is regulated on a day-to-day basis by Phone-Paid Services Authorities (PSA).
  • All services are hosted by aggregators and their subesquent merchants. Content providers must comply with PSA Code of practise and carrier mandates.
  • There are 2 types of carrier billing flows:
    • standard OTP Flow – provides a more templated approach to payment pages.
    • One-off payment; 2-click; < £9.99.

Reports

status 28 days

high: 1 (<1%)medium: 16 (1%)technical: 4 (<1%)low: 1658 (99%)1658 low

regulatory issues 28 days

price not prominent8price not prominent: 44%no price on banner/prelander6no price on banner/prelander: 33%non-compliant banner2non-compliant banner: 11%misleading flow1misleading flow: 6%payment page requirements1payment page requirements: 6%0%11%22%33%44%

service type compliance 28 days

gamesgames411 - 98%4119 - 2%420game marketplacegame marketplace378 - 99%3782 - 1%380not classifiednot classified277 - 100%2771 - 0%278sportsport235 - 100%2351 - 0%236dating/chat, non-adultdating/chat, non-adult153 - 98%1533 - 2%156educationeducation97 - 100%97glamour/adultglamour/adult68 - 100%68competitioncompetition17 - 100%17tools/appstools/apps9 - 100%9mixed contentmixed content8 - 100%80%6%13%19%25%

payment type compliance 28 days

header enrichment / PINheader enrichment / PIN99%1%MSISDN / PINMSISDN / PIN98%2%PSMS / user initiatedPSMS / user initiated100%ICSSICSS100%0%20%40%60%80%

traffic source compliance 28 days

webweb1243 - 99%124312 - 1%1255in-appin-app293 - 100%2931 - 0%294FacebookFacebook94 - 96%944 - 4%98TwitterTwitter17 - 100%17InstagramInstagram6 - 100%6emailemail4 - 100%4YouTubeYouTube2 - 100%2smssms2 - 100%2instant messengerinstant messenger1 - 100%10%19%37%56%75%